CODE OF ETHICS
- To perform high quality repair service at a fair and just price.
- To have a sense of personal obligation to each customer.
- To recommend the services, repairs and maintenance to the car owners that are necessary to maintain the vehicle in safe working order.
- To use only products which are safe and provide service that equals or exceeds that recommended by the vehicle's manufacturer.
- To service and repair the vehicles in a timely manner and to keep the customer informed of any and all changes including completion times.
- To give the best customer service possible and, in the case of any disputes, to provide a prompt and amicable resolution.
- To ensure that my entire staff conducts themselves in a professional manner and in keeping with the high standards of the automotive industry.
- To notify the customer if appointments or completion promises cannot be kept.
Contact Us Today!
Got questions? We've got answers! Drop us a line, give us a call, or even stop by. Our team is eager to help you with any auto repair needs you have. Let's get you back on the road safely and swiftly!
What Our Customers Are Saying
Maybe the best Transmission shop in AZ? I'm on Vacation and become in trouble with my rear end. Asked two other shops, one offered an appointmend next month, the other was not interested. Mike told me: "come in, we will have a look" Finaly: Plenty of Experience in the house, a great team with heart and soul for screws and nuts, the Differential of my 2005 GMC Sierra 2500 HD runs smooth and quiet again now. They changed all diff- and rear wheel bearings and it took only three days. Professional Service! And so AIRSTREAM and me can create more memories on our Roadtrip. Thanks to Mike and the Team for make all these posible! Kept you in best memories.
Tucson, AZ
I took my truck to them for transmission work and they did heck of a job. Every one was very helpful, would definitely take it back to them if anything else comes up. Trucks running great.
Tucson, AZ
We are extremely satisfied with Tucson Auto and Diesel! My husbands truck was pretty much dead and Josh the owner contacted us through Facebook and got us in the very next day! We had some trouble getting our truck there, but nonetheless we got it there. We expected our truck to be out for a couple days considering we had just dropped it off, and they got it back to us the same exact day! If I could recommend anyone to go anywhere for their trucks it’s this place! 10/10 experience!
Tucson, AZ
Holy Cow! This place knocks it out of the park. Super friendly staff especially the greeters at the front desk. The cost for my KIA Transfer Case replacement was very reasonable compared to the "crooks" at Royal KIA service department. I will be going back here for sure, highly recommended.
Tucson, AZ
